![]() A smooth sales process and service efficiency rely heavily on the Parts department having the items that customers need in stock. The Parts department is a support mechanism for the entire dealership. When I ask why they don’t use it, I typically get a few responses: either they don’t understand how the system works, or they tried it in the past and the results of the initial run were overwhelming. In my work with dealers across the country, I’m always amazed at the number of Parts Managers who don’t use the Buying Guide built into their parts ordering system. Please note: Suppliers, products, or features mentioned and pictured in this guide may not be available in your country or included in your subscription.This article was originally featured in the Spring 2021 Lightspeed Newsflash Dealers can simply purchase another instance of AccessorySmart. The contract states that it is for one physical location. If a dealer has two stores can they run them both on one AccessorySmart license? If a dealer wants to switch packages how can that get accomplished? If a dealer wants to shut off catalogs how can that be done? ![]() If a dealer wishes to cancel the software how is this handled?Ĭontact our Sales team at (800) 755-6040. Also, ensure that you are not searching for items that fit a unit within the wrong Activity page.ĭealers Credit Cards will automatically be charged each month. To clear an active fitment and view all available items, click the Clear button in the fitment panel, located above the product results in the application. The most common reason for seeing the no products found message is when a fitment remains actively applied in the application and performing a search or viewing a category with no associated fitments. Why do I get a message that no products are found when searching within AccessorySmart™? When you select the store source and export items to your Business Management System, the preferred distributor you selected in the administration panel will be used. You may select your preferred distributor in the AccessorySmart™ administration panel on the DMS settings page. What Distributor information is passed to my Business Management System when I select the Store source and export a picklist? If you have special purchasing costs due to dealership status, those cost levels will not be displayed within the application. The cost levels displayed in the application are the standard cost. What if I have a special purchasing cost? What cost is displayed in the application?ĪccessorySmart™ includes the baseline MSRP and cost information for all suppliers. The supplier cost and availability data within the application is updated one time per day, via a nightly update process. Where does the supplier cost and inventory data come from and how often is it updated? To integrate with CDK Lightspeed, contact our Sales team at (800) 755-6040. How do I integrate my Business Management System with AccessorySmart™?īusiness System Integration is only available with CDK Lightspeed NXT and EVO at this time, though we will be expanding the integration options in the coming future. ![]() An option to override the existing option is presented which will allow you to continue logging in, which will automatically log out the other user using your same login. This message is displayed if your user is already logged into the application on another computer or browser. Why do I get a message that I am already logged in when trying to log into AccessorySmart™?Ī single user may only be actively logged in and using the application at one time. After selecting the options and supplier you may click to add the item to an active picklist. After selecting from the available options, you must also click on the preferred supplier source (color-coded buttons). To add an item to the picklist, you must first select from any options or fitment options presented on the detail page. How do I add an item to the picklist from the Product Detail page? Click the link provided in the password reset email to be taken to a form where you may enter a new desired password and proceed to log into the application with your updated credentials. If you forget your password, navigate to the login screen and click “Forget Password?” You will then be able to enter your login email address and have a password reset link emailed to you. How can I access the application if I forget my password?
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